Contact

1 Chapel Yard Cottages, Narborough Road, Pentney, Norfolk PE32-1JL

07595 233088

14 Day Returns

Returns:

All Orders from "TheCardboardBoutique.co.uk" have a 14 Day Returns Policy.

If you are not 100% happy with our product's we will provide a full refund (excluding postage costs).
The product(s) must be returned "unused" or "Brand New" condition, at the customers expense for a full refund.
The item must be suitably packaged and addressed for its return.

Important:

Include your order reference number from your order email
We can not issue a refund without this information.
We cannot be held responsible if an item is damaged or lost in transit back to us.
Please ensure suitable postage is payed for any returned items.

Privacy Policy

Introduction
Welcome to The Cardboard Boutique (“we,” “us,” or “our”).
We are committed to protecting your personal data and privacy.
This Privacy Policy explains how we collect, use, store, and share information
when you use our website
www.thecardboardboutique.co.uk (the “Site”)
or interact with our linked Facebook Shop and Instagram Shop.
By using our services, you agree to the terms of this policy.

1. Information We Collect
We may collect the following types of data:

Personal Information:
Name, email address, shipping/billing address, phone number, and payment details
(processed securely via third-party providers like PayPal.

Social Media Data: Information provided through Facebook/Instagram Shops
(e.g., order details, messages, or public interactions).

Automated Data: IP address, browser type, device information, cookies,
and usage data via tools like Google Analytics.

2. How We Collect Information

Directly From You: When you make a purchase, create an account, or contact us.

Via Facebook/Instagram Shops: Orders, messages, or interactions through Meta’s platforms.

Automatically: Through cookies, pixels, and similar technologies (see Section 7).

3. How We Use Your Information

Process orders and deliver products.

Communicate with you (e.g., order updates, customer support).

Send marketing emails (with your consent; opt-out anytime).

Improve our Site, services, and advertising.

Comply with legal obligations.

4. Sharing Your Information
We may share data with:
Service Providers: Payment processors, shipping companies, and IT support.

Facebook/Instagram: To fulfil orders, sync inventory,
and enable targeted ads (subject to Meta’s Privacy Policies).

Legal Authorities: If required by law or to protect our rights.

5. International Data Transfers
Data may be transferred outside the UK
(e.g., to Meta or Payment processors).
We ensure safeguards under UK GDPR.

6. Data Retention
We retain data only as long as necessary
for the purposes outlined or to meet legal requirements.

7. Cookies & Tracking
We use cookies to enhance user experience.
Manage preferences via your browser settings.

8. Your Rights
Under UK GDPR,
you have the right to:

Access, correct, or delete your data.

Restrict processing or request data portability.

Object to marketing or withdraw consent.
Contact us at thecardboardboutique@gmail.com
to exercise these rights.

9. Security
We use SSL encryption, secure payment gateways, and access controls.
However, no online method is 100% secure.

10. Third-Party Links
Our Site may link to external websites (e.g., Facebook/Instagram).
We are not responsible for their privacy practices.

11. Children’s Privacy
We do not knowingly collect data from children under 13.
Contact us
if you believe we have inadvertently done so.

12. Updates to This Policy
Changes will be posted here.
Continued use of our services implies acceptance.

For questions or requests:
Email: thecardboardboutique@gmail.com
Address: 1 Chapel Yard Cottages, Pentney, Norfolk P32-1JL
Phone: 00 44 7595233088

This policy complies with UK GDPR and the Data Protection Act 2018.
We recommend consulting a legal professional to ensure full compliance.

Social Media Integration Note:
Our Facebook and Instagram Shops are managed through Meta’s platforms.
By using these services, you also agree to
Meta’s Privacy Policy and Instagram’s Privacy Policy.